Tuesday, May 5, 2020
Organizational Culture and Structure- Free-Samples- Myassignment
Question: Using relevant theories, Explain how the Organisational Culture and Structure of Flight Centre are Intertwined. Answer: Introduction: Organization structure and culture is the basic and very essential element of the organization. This is because both these concepts project the actual image of the organization and what the organization is made for (Zheng, Yang and McLean, 2010). This study discusses about the various aspects of organizational structure and culture and the relation between the same. Flight centre is the company that has been discussed in order to learn the conceits. This also focuses on the flight centres structure and culture and how they are intertwined with each other. The study helps the learners to learn about the relation between the structure and culture of the organization and their impact on each other. Organizational culture and structure: Organization culture can be defined as the beliefs and the values that have been adopted by the members of the organisation by mutual understanding. These values and the beliefs of the organization define the meaning of world for them and way they behave in the world. Organization culture is framed s that all the members if the organization perceives the things and behaves in the surrounding in the similar fashion (Ismail Al-Alawi, Yousif Al-Marzooqi and Fraidoon Mohammed, 2007). Framing strong organization culture in the organization provides a proper framework to conduct the process in the organization. This creates uniformity and thus provides a systematic aspect and environment to the company. On the other hand, organization structure is about the system that involves planning, processes and a particular pattern of action that are being conducted to achieve the organizational gaols (Yao-Sheng, 2007). It is more related to the processes and the hierarchical structure of the compan y rather than their beliefs (Schein, 2010). Organizational structural deals with the way the organization is managed and the processes are aligned in order to achieve the targets that are being set for the organization in a particular deadline. Organizational structure and culture are related to each other. This is because it is the values of the members of the organization that has their impact on the structure of the organization framed (Abouzeedan and Hedner, 2012). Organizational culture affects the structure of the organization by acting as these of framing the top management strategies that are being made to shape the organization as a whole. Culture and structure of flight centre: Flight centre is the Australian based company that deals with travel services. The company has won many awards for its performance and also for being the best company to work with because of its structure ad unique cultures (philosophies, 2017). As far as the organizational culture of Flight Centre is considered, it has been analysed that the company believed in having a strong corporate culture. The company has been awarded three times in the list of Hewitts best employer. The culture that has been followed in the company is known as egalitarian culture that involves information sharing, performance basis reward system, Team work, etc. the values of the company also is the main element of its culture and the value of FCL suggests that people are the main component of their company and thus they respect and care for their employees as well as their customers (Luthans and Doh, 2009). They believe in delivering great service to their customers with various options. Unity and egalitaria n is the basis of the values the company believes in. On the other hand, if the organization structure of the company is considered, it has been analysed that the structure of the company is simple, lean and based on teams. The whole staffs are divided and forms the teams such as villages, families and tribes. This is because the company thinks that the social units are still the part of their society. The business model of the company is based on ownership (Alvesson, 2016). This is because it allows the employees also to be the owners of the company by participating in some of the share schemed introduced by the company. One bet way approach is used to conduct the process in the company. The people believe that there is always one best way to complete the process and thus standardization in the process is maintained in the company. Incentives are also part of the organization structure of flight centre. People get incentives on the basis of decide KPIs related to the performance of the teams and the individuals. How unique structure of flight centre has intertwined in its culture: It has been identified that the organization structure of the company is very unique in nature. The organization structure and culture of Flight centre limited complements each other because the values and the beliefs of the company is very much aligned with the process and the management strategies of the firm. The culture of the company is value their employees which is aligned with the concept of providing ownership to the employees by share schemes. This suggests that what the company believes, it also practice. Another cultural value of the company is to work in a team. This is also aligned with the structure and the organizational layers of the company that is divided into villages, families and tribes (philosophies, 2017). Analysing the structure and the culture of the company clearly defines that there is great impact of the cultural aspect of organization on the structure of the same. Customers are the major element that needs to be focused by the organization. The company q uoted in its values that they believe in serving what they advertise. To justify the statement, the company provides customers with the variety of travel options according to their own choices. They design and customize the travel for them. These associations of the culture and the structure of the organization depicts that flight centre is the company that has intertwined culture and structure (Dunford and Palmer, 2002). This act as the competitive advantage for the company as this generates trust amongst the people for the company that the company is delivering what it is claiming. It is not only the customers but the employees are also happy. The company is listed as best employer in Hewitts three times. This is the achievement for the firm and also suggests that the employees at that place are satisfied. Conclusion: It has been concluded from the discussion that fight centre is the firm that is one of the best employer. This is because of its culture and the structure that is intertwined with each other. The company believes in the values and practice these values in its structure as well. This acts as the competitive advantage of the firm also enhances its performance in the market. This develops the trust among the employees towards the firm and the employees are getting what is claimed by the company (Giacalone and Rosenfeld, 2013). The culture of the organization has some of the values that is about caring for the people whether it be employees or customers, providing ownership to the employers by providing them share. This suggests that association and the link between the culture and the structure of the organization provides benefits to the company in sorder to perform better. References: Abouzeedan, A. and Hedner, T., 2012. Organization structure theories and open innovation paradigm.World Journal of Science, Technology and Sustainable Development,9(1), pp.6-27. Alvesson, M. ed., 2016.Organizational culture. Sage. Dunford, R. and Palmer, I., 2002. Managing for high performance? People management practices in Flight Centre.Journal of Industrial Relations,44(3), pp.376-396. Giacalone, R.A. and Rosenfeld, P. eds., 2013.Impression management in the organization. Psychology Press. Ismail Al-Alawi, A., Yousif Al-Marzooqi, N. and Fraidoon Mohammed, Y., 2007. Organizational culture and knowledge sharing: critical success factors.Journal of knowledge management,11(2), pp.22-42. Luthans, F. and Doh, J.P., 2009.International management: Culture, strategy, and behavior. New York, NY: McGraw-Hill Irwin. philosophies, V, 2017.Values and philosophies | Flight Centre. [online] Flight Centre. Available at: https://www.flightcentre.com.au/careers/values-and-philosophies [Accessed 26 Aug. 2017]. Schein, E.H., 2010.Organizational culture and leadership(Vol. 2). John Wiley Sons. Yao-Sheng, L., 2007. The effects of knowledge management strategy and organization structure on innovation.International Journal of Management,24(1), p.53. Zheng, W., Yang, B. and McLean, G.N., 2010. Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management.Journal of Business research,63(7), pp.763-771.
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